Solutions

AI solutions to unlock the full potential of workforce planning & coaching

Frontline.ai has a set of six intuitive products to help you & your employees with recommendations not data. These facilitate new daily processes and contain feedback loops to get better over time. All of our products are built in a modular fashion using common “lego blocks” that can be hosted in any environment and integrated with all of your existing systems.

Timeline

Highlights

Long range planning

6+ months out

Quantifying the impact of business decisions on customer experience and business financials up to 24 months in advance.

Mid range planning

2-6 months out

Optimizing resource allocation, both for internal shift schedules and external resources, within budget and operational restrictions.

Capacity planning

1-4 weeks out

Optimizing intra-day schedules including real-time appointment booking and short-term transfers between work areas.

Dispatch

Day of Job

Optimizing overall system efficiency and customer experience through allocation of jobs to people using skill, location, and timing parameters.

Employee coach

0-7 days after

Providing employees with personalized nudges to celebrate success on past work and improve performance on upcoming work.

Supervisor Coach

0-30 days after

Providing managers with coaching recommendations for each team member as well as topic suggestions for weekly huddles.

Timeline	Long range planning 6+ months out	Mid range planning 2-6 months out	Capacity planning 1-4 weeks out	Dispatch Day of Job	Employee coach 0-7 days after	Supervisor Coach 0-30 days after

Highlights	Quantifying the impact of business decisions on customer experience and business financials up to 24 months in advance.	Optimizing resource allocation, both for internal shift schedules and external resources, within budget and operational restrictions.	Optimizing intra-day schedules including real-time appointment booking and short-term transfers between work areas.	Optimizing overall system efficiency and customer experience through allocation of jobs to people using skill, location, and timing parameters.	Providing employees with personalized nudges to celebrate success on past work and improve performance on upcoming work.	Providing managers with coaching recommendations for each team member as well as topic suggestions for weekly huddles.

A la carte solutions that fit your business needs

We will work with you to tailor Frontline.ai solutions to your specific needs and adjust the supporting business processes and functions.

See Frontline.ai solutions in action