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CASE STUDIES

Frontline.ai is deployed by 10+ companies, managing over 150K employees across different industries

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FEATURED CASE STUDY

Call Center

Customer experience improvement with cost savings

Customer experience enabled 7% cost reduction and 15% increased service levels at 20K+ agent call center by deploying AI-powered forecasting

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SELECTED CASE STUDIES

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Customer-facing Field Force

Cost savings

Increased productivity of 30K customer facing field technicians by 50% to reduce costs while improving customer experience

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Construction Crews

Productivity increase

Improved throughput of 5K construction technicians by 30% through schedule optimization

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Back Office

Service level improvements

Implementing best-in-class workforce management at back-office customer service center achieved 25-30% in cost savings

See Frontline.ai solutions in action